On the tools? The enquiry can still be heard.

We’re exploring an AI receptionist that could handle initial calls, explain that it is an automated assistant and pass a clear message to your business.

Registering interest is not an order or a commitment to buy. Opens your email app.

WHAT WE’RE EXPLORING

Built around real customer enquiries.

A first response to callers

Proposed call handling for routine enquiries when you cannot answer. Availability and routing would be agreed for each business.

Capture the useful details

Potential to gather the caller’s name, contact number, location and reason for calling, with appropriate privacy information.

A message you can act on

A proposed call summary and handover process, so you can decide the next step when you are available.

Your boundaries, clearly set

We’ll explore escalation rules and what the assistant must not promise, including prices, attendance and confirmed appointments.

EXAMPLE ONLY

Illustrative call-handling flow

An illustration of the intended experience, not a live assistant.

Opening
“You’re speaking with an automated assistant for the business.”
Take a message
Ask what the caller needs and how the business can contact them.
Pass it on
Provide the business with a summary for follow-up. No attendance or response time is promised.

Help shape the next step.

Tell us how you currently handle missed calls.
Discuss caller disclosure, routing, privacy and escalation needs.
Agree a suitable pilot and test the call scenarios before launch.

In development. Telephone numbers, call allowances, operating hours, integrations and pricing are not yet confirmed. This is not an emergency service. Booking, recording and transcription arrangements would need explicit agreement before any pilot.

Will it replace me answering customers?

The intended role is an initial response and message handover. You remain responsible for assessing the work and confirming prices, appointments and commitments. The final capabilities will depend on development and pilot testing.

Or email hello@roundmate.co.uk. Sending an enquiry does not subscribe you to a marketing list.